Privacy Policy
Effective Date: 2026
Overview
PetSage (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We may collect:
• Email address (for authentication)
• Pet information (such as species, age, and health history)
• Chat messages and symptom descriptions
• Photos uploaded by users
How We Use Information
We may use information:
• To provide AI-powered informational guidance
• To maintain conversation history and pet profiles
• To improve product quality and safety
• To communicate important updates
AI Usage Disclosure
PetSage uses artificial intelligence models to generate informational responses based on user-provided inputs. AI responses are not medical advice and should not be considered a substitute for professional veterinary care.
Data Storage & Security
Data is stored securely using industry-standard practices. Communication between the app and servers is encrypted.
Data Sharing
We do not sell or rent your personal data. Data is shared only with essential service providers required to operate the application.
Data Retention
Data is retained as long as your account remains active or as required to provide services. Users may request account deletion by contacting us.
User Responsibilities
PetSage provides informational guidance only. Users are responsible for seeking professional veterinary advice for medical concerns.
Contact
If you have any questions or requests regarding privacy, contact us at: admin@petsage.in